Sharing the national mourning in which the whole country has been plunged in and with absolute
respect to the passengers of train 62, the injured and the relatives of the deceased of the tragic accident
of 28.2.2023, Hellenic Train S.A.:

• Ensures full compliance with the applicable European legislation in all necessary actions, so that
the relatives of the deceased, the injured and the passengers of train IC 62 of 28.02.2023 are fully
satisfied as to their relevant rights pursuant to articles 11 and 13 of EC 1371/2007 (Link)
• States that it is and will remain at the disposal of relatives of the victims for any support it could

We are fully committed to providing every assistance with all our means to the competent authorities following this tragic incident.

To get in touch with us by phone, please call the hotline: 212 000 2548
For information on the procedure and the submission of necessary documents, please contact
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Contact Center

Contact Lines:

  • Special Contact Line: +30 212 000 2548
  • Dedicated Customer Service Line for ETR Trains: 213 012 1010 (local charges)
  • International Line: +30 213 012 1451

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