“HT New Platform” The New Ticket Platform has its own mobile app
The HT New Ticket Commercial Platform helps you to manage your journey easier than ever before.
In a few simple steps you can create a user account and manage your journeys without the need to visit one of the company's ticket offices:
- Change your ticket by paying or refunding the difference in price of the new ticket issued
- Change your booking by choosing another route on the same journey at a different date and time, free of charge
- Cancel your ticket or multi journey card with a refund of the price, according to the method of purchase
- Receive compensation for a delayed journey
The new service is a green solution that provides more security to your transactions.
Find out the complete functions of the New Ticket Commercial Platform in the new app “HT New Platform” (Android & iOS).
The next train journey is waiting for you!
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