“HT New Platform” Your journey is in your hands!
Improved services, many advantages and new functions
With Hellenic Train's New Ticket Commercial Platform, you enjoy improved services and many advantages due to its upgraded functions!
In a few simple steps you can create a user account and manage your journeys without the need to visit one of the company's ticket offices.
In the secure environment of the “HT New Platform”, apart from the ticket and the multi journey card issue, you have the opportunity:
- to change your ticket by paying or refunding the difference in price of the new ticket issued
- to change your booking by choosing another route on the same journey at a different date and time, free of charge
- to cancel your ticket or multi journey card with a refund of the price, according to the method of purchase
- to receive compensation for a delayed journey
In addition, you can buy, the Hellenic Train Gift Card, and offer to a third person his next train journey, as a gift.
HT New Ticket Commercial Platform
A safe and “green” option
In the environment of the “HT New Platform”, you can feel completely safe:
The adoption of the e-commerce standards shields systems against the risk of electronic fraud and reinforces the security of your transactions.
In addition, it is a "green" solution as all the tickets are digitally issued, offering at the same time a new experience to the passenger.
For more information on the “HT New Platform”, you can call daily from 7:00 to 21:00, at +30 2106241943 (local charge).
